Apple repair and specialist
Located in Santa Fe, Xcellent Macintosh Support, LLC delivers personalized Apple computer, WiFi, network, and technical services to individuals and businesses throughout Northern New Mexico.
◊ Apple Certified
◊ Member of Apple Consultants Network (ACN)
◊ Professionally trained hardware and software engineer
◊ WiFi and Network Certified
What We Do
Hardware & Software
Network Certified
The internet and your local area network (wifi) is your pipeline to the outside digital world. Network design, troubleshooting, and enhancements are common tasks for us. We install reliable, high-speed wifi systems or wifi mesh systems in homes and businesses needing better wifi performance than what “wifi extenders” can achieve. Certified through CWNP LLC as a Certified Wireless Design Professional (CWDP), and two engineering degrees, means your business is in good hands to ensure your network is secure and performing at its peek. We’re also experts in Virtual Private Networks (VPN) for secure remote access to your computer and network devices such as security cameras, printers, and server databases.
Technology Consultant
Device Troubleshooting
Training
Telephone Support
With over 20 years of experience in hardware and software engineering, we offer our services to anyone who needs help crossing the technical divide.
Here’s what our clients say about our work:
Quick, Efficient Response
I telecommute and am completely dependent on having ready access to my files as well as a high-functioning computer at all times. When my computer crashed recently, I called Xcellent Macintosh Support and Randy came right over to help solve the problem. When it became apparent that the problem was more complex, he took my Mac with him but promised to work on it that day. By evening we knew that the computer was toast but Randy had been able to recover all of my files, folders and apps. I went in search of a new computer immediately, armed with some very helpful advice from Randy about what on my future machine was worth the extra money and what was not. Once I had my new computer, Randy reloaded everything for me and I was working on my new computer this evening. (His advice on what to make sure was upgraded has turned out to be essential.) Randy’s charge for his support was very reasonable and his responsiveness at each turn was greatly appreciated. I highly recommend Xcellent MacIntosh Support to everyone with a Mac!
— Lynne E. Richards, PhD, Santa Fe, New Mexico
Honest business practices
“Randy at Xcellent Macintosh Support offers reliable, intelligent and pleasant help. I would recommend him in a heart-beat. I was having difficulties with my email account and Randy knew exactly what the problem was. Thank you for your honest business practices!”
– Stacy Weber
Exceptional and friendly macintosh support
“I’ve known Randy for over 7 years and he’s provided nothing but exceptional and friendly Macintosh support. I’ve recommended him to many clients, all of whom say great things about his ability to detangle frustrating Wi-Fi woes, take control of networking issues, wrangle printers into submission, and generally improve all things Macintosh. I cannot recommend him highly enough.”
– Canton Becker
About Randy Weber
Randy Weber
Owner, Xcellent Macintosh Support
Randy’s Blog
Fraud on Instagram
This is to publicly inform people that someone was impersonating me on Instagram, using an account named "randyweberxcellentmacintosh" which is NOT me. It was not my account and I have no association with it. I have no Instagram or Facebook accounts. More troubling...
Use Apple’s 2-Step Authorization, if you love your friends and family
I thought I was safe. My online accounts all have long random passwords, and I use 2-Step Authorization whenever its available. And I'm security minded, in these times of rampant online scams, which I've become familiar with through the numerous scams my client's...
Stop digging, and start searching in El Capitan
New to El Capitan is spotlight search support for "natural" terms, similar to what you may be familiar with when using Siri on your iPhone. Try hitting the magnifying glass icon in the upper-right corner of the screen and typing any of these phrases: tomorrow's...