Apple repair and specialist

Located in Santa Fe, Xcellent Macintosh Support, LLC delivers personalized Apple computer, WiFi, network, and technical services to individuals and businesses throughout Northern New Mexico.

 

◊ Apple Certified
◊ Member of Apple Consultants Network (ACN)
◊ Professionally trained hardware and software engineer
◊ WiFi and Network Certified

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What We Do

Hardware & Software

We are xcellent at troubleshooting hardware and software problems, or installing hardware/software upgrades. Or maybe you need help configuring a new computer or server, or transferring your data to a new computer.  Is your machine dead? There’s a good chance we can recover your data even if your machine won’t turn on!

Network Certified

The internet and your local area network (wifi) is your pipeline to the outside digital world. Network design, troubleshooting, and enhancements are common tasks for us. We install reliable, high-speed wifi systems or wifi mesh systems in homes and businesses needing better wifi performance than what “wifi extenders” can achieve. Certified through CWNP LLC as a Certified Wireless Design Professional (CWDP), and two engineering degrees, means your business is in good hands to ensure your network is secure and performing at its peek. We’re also experts in Virtual Private Networks (VPN) for secure remote access to your computer and network devices such as security cameras, printers, and server databases.

Technology Consultant

Our technical expertise extends beyond Apple products to help you choose the right technology for your needs. Or, we can help you troubleshoot technologies you already own. If necessary, we can contact a vendor, such as Comcast or Centurylink, or a manufacturer to resolve a technical issue for you–we speak their language.

Device Troubleshooting

Having trouble with a device attached to your computer or network?  Not sure where the problem is?  We can figure it out!  Whether it be a printer, scanner, network device, or unique USB peripheral, we come to you to see the whole picture, determine the cause, and find a solution.

Training

Patiently explaining how to use your Apple device, or explaining how to do a particular task is something we love to do.  Unlike most of our competitors, we offer a lower price for training than our other services. We believe in empowering clients to know how to do something themselves.

Telephone Support

Sometimes a problem can be resolved over the phone without an onsite visit.  This saves a lot of money and time.

With over 20 years of experience in hardware and software engineering, we offer our services to anyone who needs help crossing the technical divide.

Here’s what our clients say about our work:

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About Randy Weber

Randy Weber

Randy Weber

Owner, Xcellent Macintosh Support

Randy Weber is a professionally trained engineer with bachelor of science degrees in Electrical Engineer and Computer Science from UC Irvine. His engineering experience includes having worked at Walt Disney Imagineering designing cutting-edge computer architectures and vehicle control systems for EPCOT, Tokyo Disneyland and Walt Disneyworld. At Emulex Corporation he designed disk and tape controllers for small computer systems. At Corollary Inc. he designed integrated circuits used for the first commercial multiple processor computer systems. All along, he often accepted responsibilities doing IT support, which has been his primary focus since 1996. He as been an Certified Apple Consultant for 13 years.

In addition to providing computer support, Randy also creates uplifting and inspiring music videos of Northern New Mexico’s amazing landscapes. A collection of these videos are now available from his latest project, apathosproductions.com.

Randy’s Blog

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What's Going On?

We can help you with Apple hardware repair, configuration, software, networking, email needs… you name it!

(505) 670-0585

info@xcellentmacsupport.com

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